Ashburton Crane Hire work with a variety of clients from different industries and types of projects and always can guarantee best quality work and attention to details and client’s needs.
Some of the values of our company
How We Treat Our Clients
Customers are our business
Your profit and the money to run your business and pay your staff comes from your customers. Without them we have nothing.
We value our lifetime customers
Your best customer is the one you’ve already got, understand their lifetime value and aim to get all that business.
We create superior customer value
We will make sure the benefits you get are greater than the costs you pay.
We will be fast and easy to do business with
We acknowledge our customer’s time and effort are just as important as ours.
Aim to create an inspirational experience
Our customers will be so impressed they will tell others how great we are.
Walk in your customers shoes
Ask yourself ‘if I was the customer what would I like to hear or see happen?
Solve your customers problems
Delight your customers by looking for problems they would like you to solve but cannot reasonably expect you will be able to – and then solve them.
Have a can-do, will-do attitude
Think of what you can do for your customers, not what you cannot do. Then do it.
Treat customers politely and with respect
Customers want to be greeted, hear please and thank you and to be spoken to with respect.
Companies and people not caring is the biggest cause of bad customer experiences.